Frequently Asked Questions

How long is the ride?
The run from West Chester to Glen Mills and back to West Chester takes about 90 minutes round trip.

Do you take credit cards?
Yes. We accept Visa, Mastercard and Discover.

What time does the ticket office open?
The office opens about 45 minutes to one hour before the first scheduled run. We recommend buying your tickets online here. Special event trains sell out fast!

I bought tickets online, now what?
You must print the confirmation sheet that you received via the email address you provided us. On the day of your trip, you bring that confirmation sheet to our ticket window and you will receive the tickets that you have paid for. This is very important that you remember your confirmation sheet. A confirmation sheet is not a train ticket.

Are there restrooms on the train?
No, none of our trains have rest rooms in them. There are portable facilities at the Market Street station and at Glen Mills station.

Is there parking available?
There is ample parking available at Market Street station free of charge.

Are your trains handicapped accessible?
We can make accommodations on our trains but we do have some restrictions. Please ask your ticket agent for further assistance.

How early should I arrive?
Please allow yourself at least 30 minutes before your train's scheduled departure. West Chester Railroad does its best to adhere promptly to our schedule. If you miss your scheduled train, we will try our best to get you to board the next train if seating is available.

Can I board at Glen Mills?
Due to limited and hazardous parking at Glen Mills Station, ALL trains will originate at West Chester Station ONLY.

How old are the trains we are riding on?
Our coaches were built between 1931 to 1932 for the Reading Railroad. They were redone with new seats, floors and ceilings in the mid 1960s. They were originally painted Blue and Cream, and were given the term Blueliners. For more information on our equipment, please click here.

Its cold out, are your coaches heated?
Yes our coaches have heat in them during the cold months. Please be advised that even with heaters, it may still be slightly on the cooler side inside our coaches. Dress for the weather outside!

The weather is not great, are you still running?
In many cases yes. We run our trains rain, shine or snow. Only in certain cases where operating conditions could be hazardous do we cancel trips.

Can I rent the train for a party?
Yes! Our dining car may be rented during scheduled runs (some restrictions apply). Our whole train can also be rented for an unscheduled charter trip.
More information.

How can I volunteer?
We always need volunteers! Please click here to find out more.